Commerce System illustrative software workspace

Commerce System

Connect the customer journey with the business behind it.

Interface visualization

One view of the transaction.

Commerce System develops storefront, catalog, account, quotation, and order workflows around the client’s business model. Customer-facing interactions connect with the systems that own product information, availability, fulfillment, and service.

  • Experience

    Discovery, account, quotation, and order paths follow the customer.

  • Operations

    Catalog and fulfillment interfaces connect the journey to the business.

  • Controls

    Order states, approvals, and reconciliation are defined explicitly.

Commerce workspaceIllustrative workspace

Journey

Commerce workspace: Journey
Customer actionWorkspaceBusiness record
Explore a productCatalogProduct definition
Choose a configurationQuotationSaved selection
Confirm an orderAccountApproved terms
Interactive interface visualization. Select a view to examine how the work is organized.

Build the interfaces with the experience.

Product design and engineering resolve the visible journey alongside the operational interfaces behind it. Payment-provider selection, approval paths, order states, and reconciliation requirements form part of the scope, with no live payment enabled by a demonstration or design review.

Size and specification.

Reference project sizes and design briefs. Final scope, measurements, interfaces, and deliverables are agreed with the client.

Commerce System — reference specification
SpecificationPilot briefBusiness-unit briefEnterprise brief
Primary workflowsUp to 3 defined workflowsUp to 10 defined workflowsMultiple business domains
Connected systemsUp to 2 in the reference briefUp to 5 in the reference briefInterface inventory defined in discovery
Program shapeOne focused delivery workstreamCoordinated workstreams within one business unitPhased delivery across the organization

Starting point

New platform or program · Extension of current systems · Replacement or migration

Engagement

Strategy and definition · Design and build · Implementation and handover

Related programs.

Explore the design, the reference specification, and the configuration for each program.

Enterprise Platform illustrative software workspace

Enterprise Platform

The workflows of your business, developed into one platform.

Primary workflows: Up to 3 defined workflows

Build your next chapter.

Tell us what your business needs to become, what runs it today, and where the change must begin. We shape the engagement around that transition.